Tvilum Product Data
Privacy notice. Last updated 1 October 2026. This notice covers products.tvilum.com only.
Who is responsible
Tvilum A/S 2018, Egon Kristiansens Allé 2, 8882 Fårvang, Denmark (CVR 39323702) is the data controller for personal data processed on this website. Questions about personal data: joinus@tvilum.com.
What we process, and why
| Activity | Data | Legal basis | Kept |
|---|---|---|---|
| Looking up products | Nothing about you. We set no cookie, run no analytics and load nothing from other companies: pictures and documents come from Tvilum's own media server. | - | - |
| Searches | The text you search for, how many results it gave, the interface language and the time. Not who searched and not your IP address. We use it to see where product data is missing. | Legitimate interest in improving the data (GDPR art. 6(1)(f)) | At most 24 months |
| Your settings | The language and the view you choose are saved in your own browser so they are remembered. They are not sent to us. | Necessary for a setting you asked for | Until you clear your browser |
| Logging in | One necessary cookie that keeps you logged in, set only when you log in. For Tvilum staff who sign in with Microsoft: your name and Microsoft account id, with the session. | Legitimate interest in securing the site (art. 6(1)(f)); strictly necessary, consent-exempt | 12 hours or until you log out; the session record 30 days after it ends |
| Customer accounts | Your username (often your work e-mail), name, company, role, who at Tvilum created the account and when. Your password is stored only as a one-way hash. | Steps prior to and performance of a contract (art. 6(1)(b)) and legitimate interest (art. 6(1)(f)) | As long as the business relationship requires; ask us to remove it at any time |
| Technical logs | Like any web server, the hosting platform records requests (time, address requested, IP address, browser) for operation and security. | Legitimate interest in operating the site securely (art. 6(1)(f)) | Short-lived, as kept by the hosting platform |
Cookies
This site sets no cookies for ordinary visitors. One necessary cookie exists for people who log in. There are no advertising or measurement cookies, so there is nothing to consent to.
Who receives data
The website runs on Microsoft Azure in Western Europe, which processes data on our behalf as data processor. We do not sell personal data and we do not combine website data with data from other sources.
Your rights
You can request access, correction, deletion, restriction and portability, and you can object to processing based on legitimate interest. Write to joinus@tvilum.com. You can complain to Datatilsynet, Carl Jacobsens Vej 35, 2500 Valby, datatilsynet.dk.
Tvilum's other websites
The corporate website has its own notice: tvilum.com/privacy.